Receptionist Administrator Dialysis Unit

Receptionist Administrator – Dialysis Unit

• Dunedin Hospital, part time 0.4 FTE role available
• Salary between $67,943 - $72,495 per annum pro rata

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

About the Role

The Reception Administrator will help keep the Southland Hospital Dialysis Unit running smoothly by staffing the Unit reception desk and providing flexible administration support to adjacent clinics.

Tasks include but are not limited to:

• People are supported to understand where they need to go, what to do next, and how to access the right service or support.
• Reception and waiting areas are welcoming, clinically and culturally safe and well-presented, with information, signage or environmental issues escalated as needed.
• Patient folders are prepared, printed and available for clinical use during the patient visit.
• Patient information is up to date in the patient administration system.
• Patients are arrived and departed in the patient administration system promptly on arrival and following departure from the Unit.
• Dialysis treatment patient lists are up to date at all times.
• Following triage, patient home visit and dialysis appointments are booked in the patient administration system within required timeframes.
• Appointment and education letters are printed and sent on the day of booking, and patients with short notice bookings are called to advise them of the appointment date, time, and location.

About the Team/Service/ Location

Health New Zealand - Te Whatu Ora - Southern has the largest geographical coverage of all the New Zealand regions, providing services to 350,000 people in diverse communities. We take pride in all the services we provide, and our aim is to improve, promote and protect the health of our region. We believe that our dedicated and passionate staff are a significant driving force behind the achievement of these standards, and we need more like-minded people to help us continue providing for our community.

About you

Our ideal candidate will have:

• At least 2 years administration experience.
• Knowledge of office systems and procedures
• Evidence of good literacy and numeracy skills
• Excellent computer skills, including knowledge of Microsoft Word, Excel and Outlook (e-mail)
• The ability to work well in a team and foster good interpersonal relationships and a willingness to support and assist others
• The confidentiality to be respectful of the privacy of individuals when dealing with personal information
• The ability to demonstrate strong personal initiative

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.  

How to Apply

To apply please click “apply now.”  All applications must be submitted through our online careers' portal by 17 November 2026. If you have any questions about the role, please contact Mikayla Hamilton Mikayla.Hamilton@tewhatuora.govt.nz

We will review applications as received and may proceed with the recruitment process, before the closing date of this advert.