Booking Administrator Women's and Children's Service

Booking Administrator Women's and Children's Service

• Dunedin Hospital, full time 1 FTE permanent role available
• Salary band between $76,705- $79,925 per annum

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

About the Role

The Service Booking Administrator keep the Women's and Children's Service running smoothly by providing fast, accurate, and flexible booking and administrative support.

Tasks include but are not limited to:

• Use of current IT systems (SIPICS, HCS, Outlook, Microsoft suite) to optimise accurate and effective clinic bookings
• Load patients to the waitlist in the patient administration management system
• Monitor waitlists for patients whose wait-time falls outside ministry of health guidelines and escalate these patient booking requests to clinicians or management for further action.
• Ensure acute bookings are coordinated and booked on a daily basis
• Provide administration support for multi-disciplinary team meetings is coordinated and communicated clearly to the wider team, as per requirements

About the Team/Service/ Location

Health New Zealand - Te Whatu Ora - Southern has the largest geographical coverage of all the New Zealand regions, providing services to 350,000 people in diverse communities. We take pride in all the services we provide, and our aim is to improve, promote and protect the health of our region. We believe that our dedicated and passionate staff are a significant driving force behind the achievement of these standards, and we need more like-minded people to help us continue providing for our community.

About you

The successful candidate will be a highly motivated and organised person with a strong ability to prioritise competing demands in an efficient manner.

You will have a friendly and welcoming nature and be comfortable interacting with patients both in person and on the phone. As an experienced administrator you will also be skilled at juggling multiple priorities and able to remain calm under pressure.

Our ideal candidate will:

• Have at least two years administration and customer service experience
• Hold knowledge of office systems and procedures
• Evidence of good literacy and numeracy skills
• Have excellent computer skills, including knowledge of Microsoft Word, Excel and Outlook
• Have a high standard of interpersonal communication skills, with the ability to effectively communicate verbally and in writing with a variety of people
• Work well in a team and foster good interpersonal relationships and a willingness to support and assist others. Be Respectful of the privacy of individuals when dealing with personal information

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.  

How to Apply

To apply please click “apply now.”  All applications must be submitted through our online careers' portal by  05 December 2026. If you have any questions about the role, please contact Mikayla Hamilton mikayla.hamilton@tewhatuora.govt.nz

We will review applications as received and may proceed with the recruitment process, before the closing date of this advert.