Needs Assessor/Service Coordinator - Disability Support Services

• Needs Assessor / Service Coordinator - Hawkes Bay Fallen Soldiers Hospital
• Permanent, Full Time, 80 hours per fortnight (1 FTE)
• A rewarding opportunity to empower people to live independently and achieve their goals while making a meaningful difference for individuals, whānau, and communities across Hawke's Bay.

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

About the Role

As a Needs Assessor / Service Coordinator, you will work in partnership with people with disabilities, older persons, and individuals with complex needs to identify their goals, assess support requirements, and coordinate services that enable them to live well and participate fully in their communities.

You will undertake comprehensive needs assessments, develop person centred support plans, and coordinate services that reflect individual choice, aspirations, and available resources. Working closely with clients, whānau, community providers, and health professionals, you will help ensure people receive the right support at the right time. This is a highly rewarding role where you will advocate for equitable access to services, contribute to positive outcomes, and support the principles of Enabling Good Lives in everyday practice.

Please click here to view the position description

About the Team/Service/ Location

Our Needs Assessment and Service Coordination (NASC) Service supports people with disabilities, older persons, and individuals with complex needs to access the services and supports required to live as independently as possible. Based in Hastings, you will join a collaborative and experienced team focused on delivering high quality, person centred, and equitable services across Hawke's Bay.

For more information on living and working in Hawkes Bay click HERE

About you

As a Needs Assessor / Service Coordinator, you will bring:

• You may be a Registered Nurse, Occupational Therapist, or Social Worker with a current Annual Practising Certificate (APC). However, we also welcome applications from candidates who do not hold an APC but have lived experience of disability, either as a person with a disability themselves or through significant personal experience supporting someone with a disability.
• Experience working within the health, disability, mental health, or community support sectors
• Strong assessment, care planning, and service coordination skills
• Excellent communication, relationship building, and negotiation skills
• The ability to work both independently and collaboratively within a multidisciplinary team
• An understanding of person centred practice and a commitment to the principles of Enabling Good Lives
• A commitment to Te Tiriti o Waitangi and achieving equitable outcomes for Māori and all communities
• Strong organisational skills, sound judgement, and the ability to manage a complex and varied caseload

This role would suit a compassionate and motivated professional who is passionate about supporting people to achieve their goals and maximise their independence.

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.

How to Apply

To apply please click apply now. All applications must be submitted through our online careers portal by 18th November 2026. If you have any questions about the role, please contact Deane.Morrison@hbdhb.govt.nz

We will review applications as received and may proceed with the recruitment process, before the closing date of this advert.

Whilst Health New Zealand is undergoing change, affected employees will be given preference and priority for this position.