Quality and Digitisation Clerk

• Waikato Hospital
• Permanent Contract
• Full time, 40 hours per week

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

About the Role

A fulltime position is available with the hours of operation for this position being an 80-hour fortnight, currently Monday to Friday between 7:00am to 5:00pm. As and when business requirements change, the service and service offering will adjust accordingly which may result in the hours of operation being adjusted.

The role is expected to fulfil all tasks within the Quality and Digitisation Clerk role i.e. prepare all paper based records for digitisation, digitise and index records, quality assurance activities, disclosure of health information to internal and external stakeholders, records management and maintenance and move between the functional tasks within the team and across the wider service with ease to meet the needs of our patients, stakeholders and partners.

Click here to view the position description.

About the Service

The Clinical Records Department provides critical clinical support services with records management functions for many areas of the Waikato Hospital each day. These records (paper/electronic) must be reliably and readily available to internal stakeholders (Emergency Department, Wards, Outpatient Clinics, Auditors, and Clinicians etc.) and/or the patient directly. Records standards must meet the requirements set out in The Public Records Act 2005 and in alignment with Archives NZ.

About you

We are seeking a results driven, energetic and innovative person with prior experience within information and records management disciplines, electronic records management and data quality. You must have a commitment to work to a remarkably high quality and standard and work with a high degree of accuracy.

Applicants will need to clearly display and evidence strengths with managing multiple tasks, conflicting priorities, attention to detail and the ability to adapt at a moments notice. Your command (written, spoken and comprehension) of the English language must be clear and concise.

Previous experience using enterprise level electronic document repositories and automated digitisation software is essential (e.g. Microsoft 365 Suite, SharePoint, Tungsten Total Agility, or custom-built solutions), as well as an inherent understanding of the Privacy Act 2020, Health Information Privacy Code 2020 and Public Records Act 2005.

Experience or knowledge of a hospital environment is expected. Please outline your experience with each of these in relation to how it translates to this role within the required covering letter.

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community.

We want to see the real you in your application and welcome the real you on board if you come and work with us. Skills are gained across many areas of our life, not just in formal employment. If you can demonstrate the skills listed in the ad, but the experience was gained through whānau life, community or mahi aroha (volunteering) we encourage you to apply and share your story with us in your cover letter.

We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.

How to Apply

To apply please click Apply now or apply via our Waikato Careers website.

All applications must be submitted through our online careers portal before 11:59 pm on 20 November 2026. If you have any questions about the role, please contact Rachael Devey at Rachael.Devey@TeWhatuOra.govt.nz

We will review applications as received and may proceed with the recruitment process before the closing date of this advert.