Relief Support Administrator - MREC Main Reception

• Relief Support Administrator - MREC Main Reception, Hawkes Bay Fallen Soldiers Hospital
•  Permanent /Full - Time 80 Hours per fortnight 1 FTE

• This role offers variety, flexibility, and the opportunity to make a meaningful contribution to patient care while working alongside a wide range of healthcare teams across the organisation.

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

About the Role

As a Relief Support Administrator, you will provide essential administrative and reception support across a variety of clinical wards, units, and departments. You will be the first point of contact for patients, whānau, visitors, and staff, ensuring a professional and welcoming experience while delivering accurate administrative services that support the smooth operation of healthcare teams.

This is a varied and rewarding role where adaptability is key. From managing patient information and preparing clinic documentation to coordinating appointments and supporting frontline services, you will play an important part in ensuring patients receive seamless care. Every day brings new opportunities to work with different teams, develop your skills, and make a positive difference to the patient experience.

Please click here to view the position description

About the Team/Service/ Location

Our Support Services team provides vital administrative and reception support across the organisation, helping clinical teams deliver safe, efficient, and high quality care. Working collaboratively with a wide range of services, the team plays an important role in supporting patients, whānau, and healthcare professionals.

Based in Hastings, you will join a supportive team environment that values professionalism, teamwork, customer service, and continuous improvement.

For more information on living and working in Hawkes Bay click HERE

About you

As a Relief Support Administrator, you will be organised, customer focused, and able to thrive in a busy healthcare environment.

• Strong administration and customer service skills
• Basic computer skills with the ability to learn new systems quickly
• Reliable, professional, flexible, and adaptable approach to work
• Excellent communication and relationship building skills
• Ability to work independently while contributing positively to a team environment
• Commitment to maintaining patient confidentiality and privacy
• Understanding of and commitment to Te Tiriti o Waitangi in practice

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.

How to Apply

To apply please click apply now. All applications must be submitted through our online careers portal by 19 October 2026. If you have any questions about the role, please contact Edith, Edith.Hawkins@hbdhb.govt.nz

We will review applications as received and may proceed with the recruitment process, before the closing date of this advert.

Whilst Health New Zealand is undergoing change, affected employees will be given preference and priority for this position.