Clinical Administrator

• Based at Auckland Hospital
• Permanent, full-time, Monday - Friday
• Support patient pathways within the New Zealand Familial Gastrointestinal Cancer Service
• Bring your accuracy, empathy and clinical administration experience to a collaborative national service

* Open to apply if you have current rights to live and work in NZ

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

About the Role

Seeking a Clinical Administrator to join the New Zealand Familial Gastrointestinal Cancer Service in Auckland. In this role, you will provide high-quality clinical administration that directly supports patients through their pathway within the service. 

Working collaboratively with regional and national colleagues, you will help ensure the effective day-to-day operation of the service. Your responsibilities will include managing referrals and clinic appointments, maintaining accurate patient information, supporting clinical staff, responding to patient and referrer enquiries, and undertaking general administrative and secretarial duties. 

Please visit the position description here.

About the Team/Service

The New Zealand Familial Gastrointestinal Cancer Service works across regional and national teams to support individuals and families referred to the service. You will join a collaborative Clinical Administrator team that works together to manage workloads and provide an efficient, responsive service to patients, referrers and clinical colleagues.

At Te Toka Tumai Auckland, were not just hiring were building the future. Aotearoas health system is in an exciting period of transformation, underpinned by the vision of Pae Ora / Healthy Futures. Together, were creating a more equitable, accessible, and people-centred health system that works for everyone.

About you

You will be an organised and detail-focused administrator who communicates confidently and respectfully with patients and colleagues. You will understand the importance of accuracy, discretion and confidentiality when working with sensitive patient and family information. 

Essential requirements: 

• Experience working directly with patient information and familiarity with hospital patient information systems 
• An understanding of medical terminology 
• Competence using Microsoft Outlook, Word and Excel 
• Excellent written and verbal communication skills, with an empathetic and courteous manner 
• Strong attention to detail and accuracy 
• A collaborative approach and the ability to take direction and work under supervision 
• A commitment to patient confidentiality, biculturalism and achieving equitable outcomes for Māori 

Desirable: 

• Previous experience working within a health service 
• Experience using Progeny software or Oracle 
• An understanding of the New Zealand health system 

About the location

Auckland is New Zealand's largest city and offers an outstanding lifestyle, combining world-class healthcare, diverse communities, vibrant culture, and easy access to beaches, islands, and outdoor activities.

For more information on living and working in Auckland click here.

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.

How to Apply

To apply please click apply now. All applications must be submitted through our online careers portal. If you have any questions about the role, please contact Belinda Peddie belinda.peddie@tewhatuora.govt.nz

We will review applications as they are received and may progress suitable candidates through the recruitment process prior to the closing date. Health New Zealand reserves the right to close this advertisement early should a suitable candidate be identified or a sufficient number of applications be received.