Surgical Booking Scheduler

Surgical Booking Scheduler – Palmerston North Hospital, Permanent, Full-time

• As a Surgical Booking Scheduler, you will play a vital part in ensuring timely and accurate management of surgical waiting lists and bookings. Your work directly enables patients to receive essential elective services, contributing to improved health outcomes for the MidCentral community. 

Benefits

• An encouraging learning environment where you will continue to grow and be challenged
• A professional and supportive culture and team setting
• Fulfilling and challenging work with great lifestyle options
• Tailored wellness programmes
• A workplace grounded in the principles of Te Tiriti o Waitangi and committed to equity, diversity, and inclusion

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

About the Role

In this fast‑paced and detail‑oriented role, you will:

• Maintain accurate surgical waiting lists in line with national booking guidelines
• Coordinate patient bookings for pre‑admission and surgery within agreed timeframes
• Work closely with consultants to resolve any issues relating to waiting lists
• Ensure theatre capacity is used efficiently through timely scheduling
• Communicate clearly, respectfully, and professionally with patients and whānau

This position is central to ensuring a smooth and supportive patient journey throughout the planned care process.

About the Team/Service

You will be joining a supportive administrative team within the Surgical Services department at MidCentral. Our team works collaboratively to deliver high‑quality patient‑focused service.

Employing over 2500 people, MidCentral offers a supportive work environment that accepts and values all employees.  We actively seek Māori kaimahi into our workforce and provide an environment which delivers our commitment to equity, diversity, and inclusion.

MidCentral region offers an excellent lifestyle for families with scenic spots for hiking and mountain-biking, great schools and tertiary institutions.  With the mountains, city and sea at your doorstep, you'll get to taste the best of both worlds – the perfect blend of rural and city living.

About the Location

Manawatū is known for its effortless blend of city and rural living; here you can choose your ideal lifestyle, from peaceful rural villages, to bustling townships, or city life.  It's a family-friendly place that's easy to live and work, with easy access to an array of outdoor activities – beaches, ski fields, lakes, mountains, as well as fantastic mountain biking and hiking tracks. No traffic and an easy commute to work, really help a with true work-life balance. Our fantastic central location means exploring other parts of New Zealand is easy as a drive or a short flight. We are well served with excellent schooling options, as well as two tertiary institutes – Massey University and the International Pacific College.

For more information on living and working in the Manawatu click here

About you

You will bring:

• Proven administration or booking‑related experience, ideally in a health setting
• Excellent communication and professional telephone skills
• Strong computer literacy and accurate data entry capability
• Ability to manage competing priorities and work under pressure
• Commitment to confidentiality, privacy, and quality service delivery
• Understanding of Te Tiriti o Waitangi and how to apply its principles in practice
• Flexibility, resilience, and strong teamwork skills

Desirable: Experience with hospital patient management systems such as WebPAS.

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.  

How to Apply

To apply please click “apply now.”  All applications must be submitted through our online careers' portal by the advertised date. If you have any questions about the role, please contact Roxanne Janse Van Rensburg Roxanne.JanseVanRensburg@midcentraldhb.govt.nz

We will review applications as received and may proceed with the recruitment process, before the closing date of this advert.

Whilst Health New Zealand is undergoing change, affected employees will be given preference and priority for this position.