Clinical Administrator | Christchurch

• Christchurch - Christchurch Health Campus - Canterbury Eye Service
• Permanent full-time position working 40 hours per week Monday to Friday

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders. 

About the Role:

The Canterbury Eye Service at Christchurch Hospital provides acute and elective services at a secondary and tertiary level to the people of Canterbury and Westland and provides tertiary level services to the South Island and quaternary level to people of New Zealand. 

Ophthalmology is a rewarding specialty with its mix of patients from the very young to the elderly.  We service a large pool of patients and with that comes, high volume clinics supported by a large team of 80 committed staff.

As part of the Administration and Clerical Pay Equity Claim settlement this role has been mapped to National Band 4/Profile 4 Step 1 to 3 (final placement step is dependent on skills, knowledge and experience)

For further information about the administration and clerical pay equity settlement please follow the link below: 

PSA National Health Administration Collective Agreement - FINAL (tewhatuora.govt.nz) 

In this role, you will be responsible for:

• Carrying out work to Te Whatu Ora Health NZ Waitaha Canterbury standards (and Ministry of Health targets) for booking practices
• Ensuring Ministry of Health Guidelines are followed
• Managing patient referrals and reports
• Coordinating appointments
• Ensuring all information is collated, patient records are complete and managed
• Providing excellent customer service
• Maintaining patient confidentiality and privacy
• Various administration tasks and support in other administrative areas when required

About you

Skills and Experience:

Essential:

• Excellent customer service skills - people focused
• Technically savvy ' experience with data systems and quick at picking up new applications/systems
• Excellent organisational, time management and problem-solving skills
• Ability to achieve high levels of accuracy
• Maintain attention to detail
• Ability to meet deadlines and work unsupervised
• Ability to manage and coordinate a range of different inputs to achieve the agreed outputs
• A team player
• Intermediate to advanced user in the Microsoft suite of products e.g. Word, Outlook, Excel
• Excellent keyboard skills
• High level of written and verbal communication skills
• Demonstrated perceptiveness and a proactive approach in an administrator role.

 Desired:

• Broad administrative experience in a health-related field
• Awareness of people of differing cultural backgrounds.
• Knowledge of medical terminology beneficial
• Familiarity with the public hospital system (including the patient management system) 

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities. 

How to Apply

To apply please click 'apply now.' All applications must be submitted through our online career's portal.  If you have any questions about the role, please contact Kerri McCarthy at Kerri.McCarthy@TeWhatuOra.govt.nz

We will review applications as received and may proceed with the recruitment process, before the closing date of this advert.