Regional Planned Care Delivery Manager

• Lead regional planned care planning, performance and delivery oversight
• Drive improvements in patient access, capacity and planned care outcomes
• Partner with district and national leaders to deliver regional priorities

Health New Zealand | Te Whatu Ora

Health New Zealand | Te Whatu Ora is the country's largest employer, delivering universal public healthcare to more than 5 million people.

We provide essential hospital, specialist and community health services across more than 80 locations. Our goal is to improve health outcomes for all New Zealanders by delivering equitable, accessible and innovative care.

About the role

Based in the Central Region, the Regional Planned Care Delivery Manager reports to the Director Performance & Improvement and provides regional leadership for planned care planning, performance management and delivery oversight.

You'll lead the regional Planned Care planning and delivery cycle, translating national priorities and expectations into regional plans and working closely with districts to support delivery against agreed production plans, health targets and access expectations. You'll maintain a consolidated view of regional performance, demand, capacity and delivery risks, providing advice and recommending regional action where delivery is off track.

Working in partnership with district clinical and operational leaders, Health Analytics, Finance and national teams, you'll support effective production planning, identify opportunities to improve capacity and patient access, and help ensure planned care services are delivered sustainably and equitably. You'll also represent the Central Region in national planned care forums, connecting regional, district and national priorities.

Key responsibilities include:

• Leading the regional Planned Care planning and delivery cycle, including production planning and recovery initiatives.
• Translating national planned care priorities into regional plans and planning requirements.
• Monitoring district performance against agreed production plans, access expectations and improvement priorities.
• Identifying delivery risks, capacity constraints and opportunities, and working with districts on mitigation and recovery actions.
• Applying the Integrated Performance Framework to monitor and report on planned care health targets and performance indicators.
• Bringing together activity, demand, capacity, financial and performance information to identify trends and inform decisions.
• Leading the regional production planning framework and annual planning cycle to support a consistent approach across districts.
• Maintaining a regional view of demand, capacity, activity and waiting-list requirements across specialties and districts.
• Providing advice to senior leaders on performance, delivery risks, corrective actions and opportunities for regional intervention.
• Building strong relationships with district planned care leaders, clinical and operational teams, national functions and other system partners.
• Representing the region in national planned care forums and supporting cross-district collaboration.
• Working with districts and the Regional Outsourcing Management & Insight Lead to align outsourcing activity with planned care delivery priorities.
• Identifying opportunities to improve planning processes, capacity utilisation and patient pathways across the region.

About you

You're an experienced planned care or health service delivery professional who understands the complexities of a large health system. You bring strong operational and performance management experience, with the ability to translate strategic priorities into practical delivery plans and work with senior leaders to achieve results.

You're confident working across organisational boundaries, bringing together clinical, operational, financial and performance information to identify risks and opportunities. You can influence stakeholders, build strong partnerships and provide clear advice to support decisions that improve patient access and service delivery.

What you'll bring to the role

• A relevant graduate or postgraduate qualification.
• At least 7-10 years' experience in planned care, health service planning, production planning, performance management or operational service delivery within a large and complex health environment.
• Proven experience developing and monitoring production and delivery plans with senior clinical and operational leaders.
• Experience translating strategic or national priorities into practical service delivery plans and supporting delivery across organisational boundaries.
• A strong understanding of planned care pathways, demand and capacity, production planning and performance management.
• An understanding of the New Zealand health Price Volume Schedule (PVS) and relevant costing methodologies.
• Experience in clinical service planning, development and implementation.
• Public sector and/or health sector experience.
• Strong analytical and problem-solving skills, with the ability to interpret performance information and make sound decisions.
• Proven relationship-building and influencing skills, including the ability to work effectively with senior clinical, operational and national stakeholders.
• An understanding of Te Tiriti o Waitangi and experience giving meaningful effect to its principles in your work.

Why join us?

This is an opportunity to help shape planned care delivery across the Central Region. You'll work with district and national leaders to improve planning, strengthen performance and make better use of available healthcare capacity. Your work will contribute to more timely and equitable access to planned care and better outcomes for communities.

Working for Health New Zealand

Health New Zealand | Te Whatu Ora is committed to delivering excellent healthcare for all New Zealanders. We embrace diversity and inclusion so that our workforce reflects the communities we serve. We welcome applications from our diverse Māori, Pacific, disabled and rainbow communities.

We're also committed to creating an environment where people can bring their ideas, challenge the way things are done and continuously improve how we work.

How to apply

To apply, please click 'Apply now' and submit your application through our online careers portal.

All applications must be submitted through our online careers portal by 11:59pm on Monday, 23 November.

If you have any questions about the role, please contact Ash Mohan at ash.mohan@tewhatuora.govt.nz.