Process Improvement Advisor

• Permanent, full time
• Work from where you are

Health New Zealand | Te Whatu Ora is the country's largest employer, delivering universal public healthcare to 5 million New Zealanders. 

We provide essential hospital, specialist, and community health services across 80+ locations - from large urban centres to rural towns and remote communities. 

Our goal is to improve health outcomes for all New Zealanders by delivering equitable, accessible and innovative care. 

About the Role 

The primary purpose of this role is to design, develop, and implement process and system enhancements that have national, cross-enterprise reach, supporting consistent and high-quality HR service delivery across Health New Zealand.

A key focus of this role is the development of scalable digital workflow solutions, particularly leveraging platforms such as SharePoint and Power Automate, to streamline organisation-wide HR processes and improve user experience.

The role leads defined improvement initiatives, develops and maintains national digital tools and intranet content, and delivers technical solutions that strengthen data integrity and enable efficient, automated, and consistent processes across all functions and regions.

It provides analysis (from user feedback, system usage, and process performance), problem solving, and technical expertise to support the modernisation of People & Culture services. This includes ensuring digital solutions are intuitive, scalable, well-governed, and embedded consistently across the organisation.

About you 

With 3–5 years' experience supporting process improvement or digital solution implementation initiatives, you bring a practical mindset and a track record of turning ideas into outcomes.

You have strong hands-on experience designing and delivering digital solutions using SharePoint and Power Automate, with proven capability in building scalable, automated workflows that improve efficiency, data integrity, and overall user experience.

You are confident translating business needs into effective digital solutions, and bring a continuous improvement mindset to enhancing HR processes through technology.

You enjoy working collaboratively across functions, bringing people together to design solutions that are practical, sustainable, and user-centred. With well-developed documentation and process mapping skills, you're able to clearly capture current and future states, supporting consistency, clarity, and successful implementation of digital workflows at scale.

Working for Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.    

How to Apply 

To apply please click “apply now.”  All applications must be submitted through our online careers' portal by 11:59PM Sunday 14th June 2026. If you have any questions about the role, please contact Cherushka Pillay at cherushka.pillay@tewhatuora.govt.nz 

Whilst Health New Zealand is undergoing change, affected employees will be given preference and priority for this position.