Telecommunications Engineer - Digital Operations

• Wellington based
• Permanent, Full-time

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is dedicated to serving all New Zealanders. Through integration and collaboration, we're building a health system underpinned by partnership, equity, sustainability, whānau-centred care, and excellence.

About the Role

The Telecommunications Engineer plays a key role in the delivery and support of telecommunications services, with a focus on deploying, configuring, and maintaining systems to ensure availability, stability, and compliance with technical standards. Working closely with Senior Engineers and other technical teams, the role involves executing operational tasks, resolving technical issues, and supporting the implementation of solutions. The Engineer contributes to a secure and reliable environment while identifying opportunities to improve service performance. The position also collaborates with project teams and vendors to ensure technical alignment and effective service delivery.

About the Team/Service/ Location

The Telecommunications Engineer (Central) sits within the Network and Communications team, part of the Digital Operations function under the wider Digital Services group. Reporting into the Practice Lead (Network and Communications Central), this team is responsible for delivering fast, reliable, and secure communication channels across corporate and healthcare facilities. Their work enables seamless voice and data exchange, supports collaboration, and underpins national standardisation efforts to ensure consistent and equitable digital access across the organisation. The team plays a vital role in maintaining the digital infrastructure that supports efficient, connected healthcare services.

About you

You will be a telecommunications professional with experience in network infrastructure, telephony systems, and contact centre technologies. You bring strong technical knowledge, a customer-focused mindset, and the ability to manage competing priorities. Your clear communication, problem-solving skills, and collaborative approach support effective service delivery. You will also have the following skills and experience to support your success in the role:

• Minimum 5 years of experience in telecommunications engineering, including experience with various telecommunications technologies (e.g., voice, data, video).
• 1–3 years' experience in designing, deploying, and configuring complex telephony, VoIP, and unified communications systems, with a strong track record in incident management and technical issue resolution.
• ICT / Technology professional with 1 – 3 years of experience in deploying, configuring, and maintaining services.
• Skilled in carrying out operational tasks, resolving technical issues, and assisting with the implementation of technical solutions.

Working for Health New Zealand

Health New Zealand | Te Whatu Ora is ‘the weaving of wellness'. We're dedicated to ensuring excellent healthcare for the people of Aotearoa/New Zealand. The Equity Work Programme at Health NZ focuses on helping everyone in the health system think about equity when they do their work. It also promotes the cultural change needed for the whole system to reach equity in health outcomes.

Our people are at the heart of everything we do. Health New Zealand are committed to being good employers and honouring our equal employment opportunity obligations.

Our commitment to equity, diversity and inclusion

• We want to see the real you in your application and welcome the real you on board if you come and work with us. Skills are gained across many areas of our life, not just in formal employment. If you can demonstrate the skills listed in the ad, but the experience was gained through whānau life, community or mahi aroha (volunteering) we encourage you to apply and share your story with us in your cover letter.
• We particularly welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.

How to Apply

To view the position description and/or apply for the role please click “apply now.”  All applications must be submitted through our online careers portal before 11:59pm on Monday 29^th September. If you have any questions about the role, please contact Tegan Gutry at tegan.gutry@TeWhatuOra.govt.nz.

Whilst Health New Zealand is undergoing change, affected employees will be given preference and priority for this position.