Kaiwhakahaere Haumaru - Clinical Operations Manager

Expression of Interest: Kaiwhakahaere Clinical Operations Manager, Pae Ora

Palmerston North Hospital – 1.0 FTE Permanent Fulltime

Please note this role is only open to current HNZ employees

The Kaiwhakahaere Clinical Operations Manager – Pae Ora is the clinical operations leader across Pae Ora Paiaka Whai Ora (Pae Ora) and a senior leader at Te Whatu Ora Te Pae Hauora o Ruahine o Tararua MidCentral focusing on culturally grounded, clinically informed care across the hospital system.

The Kaiwhakahaere Clinical Operations Manager collaborates closely with other Clinical Managers, Operations Leads, Service Development, and Professional Leadership within Te Whatu Ora - MidCentral to ensure the delivery of safe, culturally competent, efficient, and high-quality clinical services centered around individuals and whānau. Actively supporting hospital services and the community to reach the national health targets and contribute to improved Hauora outcomes for whānau and community.

Benefits

• An encouraging learning environment where you will continue to grow and be challenged
• A professional and supportive culture and team setting
• Fulfilling and challenging work with great lifestyle options
• Tailored wellness programmes

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

About the Role

Reporting directly to the Pitaū Whakarei - General Manager Māori, the Kaiwhakahaere Clinical Operations Manager holds responsibility for the day-to-day clinical and operational management of the Pae Ora Team. This role encompasses strategic and cultural leadership, as well as clinical operational management, ensuring a comprehensive system approach to provide sustainable person/whānau-centered services within budget and activity targets, aligning with the integrated model of care and supporting active contribution to supporting the hospital in reaching the national health targets.

As the Kaiwhakahaere Clinical Operations Manager you will be tasked with exemplifying cultural and clinical leadership in line with the organization's values and culture, fostering a resilient, agile, and adaptable work culture. This involves developing clinical and relational leadership across all levels, decentralising decision-making processes, removing barriers, and empowering teams to make informed decisions as close to individuals and whānau as possible.

About you

As the Kaiwhakahaere Clinical Operations Manager you will be:

• an experienced registered health professional who has had a relevant qualification for over five years, with a current APC
• able to demonstrate experience in managing Kaupapa services and complex health teams, being culturally grounded and confident in Te Ao Māori.
• able to demonstrate clincal leadership experience as part of a broader leadership team within a kaupapa context
• able to demostrate experience in successfully leading and managing process enhancements and change within a dynamic environment
• solutions-focused with strong problem-solving abilities, exercising initiative and sound judgment as you proactively scan the environment for insights, utilising intuition to identify opportunities and risks
• someone who brings a good sense of humour and solid reslience

About the Team/Service

Pae Ora Paiaka Whaiora is the Māori Directorate based in Te Whare Rapuora at Palmerston North Hospital. Made up of a team of 26 dynamic kaimahi, Pae Ora is focussed on improving health outcomes across the rohe o Te Pae Hauora o Ruahine o Tararua. Focussed on culturally grounded, clinically informed care and support, Pae Ora delivers a range of clinical and support care across inpatient and community settings. Pae Ora also provides accommodation for whānau at Te Whare Rapuora and wrap around support for those who may have lost a loved one.

Te Pae Hauora o Ruahine o Tararua – MidCentral is a 350-bed hospital in the city of Palmerston North, Manawatū, a city in the Lower North Island of New Zealand. Palmerston North Hospital is a secondary hospital and offers most medical and surgical specialties with the exception of Cardiothoracic, Plastic and Neurosurgery. The hospital serves a local population of 180,000 but is the base for a regional head and neck oncology service which has responsibility for a population of 550,000 and draws patients from Whanganui, Taranaki, and Hawke's Bay.

Employing over 2500 people, MidCentral offers a supportive work environment that accepts and values all employees.  We actively seek Māori kaimahi into our workforce and provide an environment which delivers our commitment to equity, diversity, and inclusion.

About the Location

Manawatū offers the perfect blend of city convenience and rural charm. Whether you're drawn to peaceful village life, vibrant townships, or the buzz of the city, you'll find your ideal lifestyle here. It's a family-friendly region that's easy to live in and even easier to love. The region is also home to excellent schools and two tertiary institutions: Massey University and the International Pacific College.

Outdoor enthusiasts are spoiled for choice—beaches, ski fields, lakes, and mountains are all within reach, along with fantastic hiking and mountain biking tracks. No traffic, an easy commute to work and a strong community feel, help achieve true work-life balance.

Our central location makes it easy to explore the rest of New Zealand, whether you're heading off on a road trip or catching a short flight.

For more information on living and working in the Manawatū:

Manawatū & Palmerston North - Visit | Live | Study | Business

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.  

How to Apply

To apply please click “apply now.”  All applications must be submitted through our online careers' portal by the advertised date. If you have any questions about the role, please contact Wayne Blissett Pitau Whakarei – GM Māori wayne.blissett2@midcentraldhb.govt.nz

We will review applications as received and may proceed with the recruitment process, before the closing date of this advert.